Privacy Policy

Last updated: July 2025

Earthly Beauty ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website beautyofearth.shop and make purchases from our store.

1. Information We Collect

Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, shipping address, billing address, phone number, and payment information.

Automatically Collected Information: We automatically collect certain information when you visit our site, including your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and similar technologies.

Order Information: We collect details about purchases you make, including product selections, order history, and transaction amounts.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, including shipping updates
  • Send promotional emails (with your consent)
  • Improve our website and customer experience
  • Prevent fraud and maintain security
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (payment processors, shipping carriers, email services)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure.

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at support@theskinclinic.store.

Returns & Refund Policy

ALL SALES ARE FINAL

At Earthly Beauty, all sales are final. We do not offer returns, exchanges, or refunds under normal circumstances.

Exception: Damaged Items

If your order arrives damaged, you must contact us within 48 hours of delivery with photographic evidence of the damage. We will review your claim and, if approved, provide a replacement or refund at our discretion.

To report a damaged item:

  • Email us at support@theskinclinic.store within 48 hours of delivery
  • Include your order number
  • Attach clear photos of the damaged product and packaging

Claims submitted after 48 hours will not be honored. By completing your purchase, you acknowledge and agree to this policy.