Frequently Asked Questions
Find answers to common questions about our products and services.
📦 Orders & Shipping
Standard shipping typically takes 3-7 business days within the United States. International shipping may take 7-14 business days.
Yes! We offer free standard shipping on all orders over $50 within the United States.
Absolutely! Once your order ships, you'll receive an email with your tracking number.
🔄 Returns & Refunds
We offer a 30-day satisfaction guarantee. Return unused products in original packaging for a full refund.
Email us at support@theskinclinic.store with your order number. We'll provide a return label and instructions.
🌿 Products & Ingredients
Yes! Our products are made with 100% natural ingredients. No parabens, sulfates, or harmful chemicals.
Absolutely! We are proudly cruelty-free and never test on animals.
Most customers notice improvements within 2-4 weeks of consistent use.